Returns & Exchanges

At Clobug, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your new fashion find isn't a perfect fit, we are here to help you find the right style or process a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging, ensuring all labels and tags remain intact, and include the provided packing slip.

3

Ship It Back

Affix the pre-paid shipping label to your package and drop it off at any authorized courier location near you.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing